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New dispute regulations put extra pressure on employers

On 1st October 2004, Britain’s employment legislation got a whole lot simpler according to the government- and unworkably complicated according to many businesses! The culprit is the “Employment Act 2002 (Dispute Resolution) Regulations 2004”, which sets out a new three point process for handling staff dismissals, grievances, or disciplinary actions.

The logic behind the legislation is entirely honourable- too many workplace disputes end up costing the public purse by ending up at tribunal. The new rules above all state that at the very outset, the employer must “put the reasons for the disciplinary action in writing in broad terms to the employee”, clarifying all the open issues at the start. However, business leaders object that failing to follow the procedure to the letter (and it’s not been widely publicised) will lead to claims of unfair dismissal.

Employment Lawyer Murray Fairclough runs a 24 hour legal advice line for the Federation of Small Business. He says: “These rules represent the most significant piece of employment legislation in the last decade. Unwary employers could easily find themselves falling foul of the rules. They don’t just apply to conduct and capability dismissals but also to redundancies, long-term incapacity dismissals and retirements… If the employer fails to follow the procedure, the dismissal becomes automatically unfair, and any additional compensation can be increased by up to 50%.”

Unions as dissatisfied as employers

As usual, nobody is ever happy with the government’s legislation- from the worker’s point of view, the TUC is as outraged as the business community: TUC Secretary Brendan Barber says “the new procedures are too complicated, and are more likely to create confusion than solve workplace problems”.

Even if your company is well versed in employment law, it seems any new employee is potentially an expensive legal case. On past form, successive invocations of employment law at tribunal or appeal (e.g. Haddon v. Van Den Bergh Foods, 1999) have resulted in resounding successes for the employee and a stern rebuttal for the employer; irrespective of whether the case was close to call. Companies therefore cannot always be sure that they have acted within the law- despite their best efforts. That risk becomes financially greater as salaries increase, and is therefore a greater exposure at board level.

Contracts more attractive than ever

The result may well be a further shift towards contract-based working. The legislation still applies to fixed-term contract workers; but there is then at least the protection of knowing on both sides that a contract is of a fixed length, and therefore both sides can prepare for each milestone accordingly. With interim managers or contract-based IT staff, for example, companies already benefit by not having to worry about holiday pay or sick pay. Legislative immunity can now be added to that list. Malcolm Alexander, Director of the interim management consultancy Interregna, says “This latest piece of legislation is not fundamentally bad- but it’s implementation will make taking on employees a less attractive proposition. Interim managers are an ideal alternative- they are capable, competent, and arrive without the baggage of employment regulations”.

The government hopes that the rules means less cases at tribunal. But the issue has received minimal publicity in the business community; and many companies (especially those without dedicated HR staff) have little understanding of the legislation. Temporary, freelance, contract and interim terms of employment are already attractive enough for many companies in many sectors- this may be another nail in the coffin of the traditional job.

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